Voice AI · Inbound + outbound calls

Your phones, handled by AI voice.

Natural-sounding voice agents that answer your calls and make them too: calling new leads in seconds, confirming appointments and checking in with past customers. Trained on your business. Connected to your calendar and CRM.

  • Sounds human
  • Books while on the call
  • Keep your number
Live Inbound Example · Summit Plumbing 00:00
    Captured

    What it handles

    Calls coming in. Calls going out.

    One voice agent on both sides of the phone, so no call goes unanswered and no lead goes uncalled.

    Inbound

    Calls to you
    • Answers every call.Day, night and weekends. No hold music, no voicemail.

    • Answers real questions.Hours, services, service areas and the prices you approve.

    • Books on the call.Checks your calendar and books while the caller is still on the line.

    • Screens and transfers.Urgent calls go straight to you, with a quick summary first.

    • Takes clean messages.Notes texted to your phone instead of a voicemail you never play.

    • Speaks their language.English, Spanish and more, so every caller is understood.

    Outbound

    Calls for you
    • Calls new leads in seconds.Form fills and ad leads get a call while they’re still interested.

    • Confirms appointments.A quick call the day before, with an easy way to reschedule.

    • Rescues no-shows.Calls to rebook instead of letting the slot go to waste.

    • Follows up on quotes.Checks in and answers questions until they decide.

    • Wakes up old leads.Calls past customers and old enquiries with a reason to come back.

    • Checks in after the job.Asks how it went, and sends happy customers your review link.

    Sounds like you

    Your name. Your tone. Your rules.

    We set up the voice, the script and the rules with you, then you hear test calls before anything goes live.

    1. 01

      Pick a voice and a name. Warm, professional or upbeat, to match how your business sounds.

    2. 02

      Load your business. Services, prices, service areas, hours and the answers you want given.

    3. 03

      Set the rules. What counts as urgent, who gets transferred and what never gets promised.

    AvaVoice agent · Example setup

    Hi there, thanks for calling Summit Plumbing! This is Ava. What can I help you with today?

    Tap a tone to hear how the greeting changes

    Call reportExample
    Caller
    New customer · (555) 010-4471
    Length
    2 min 14 s
    Reason
    Water heater leaking in garage
    Urgency
    High · valve shut off
    Outcome
    Booked · Today 4:30 PM
    Next
    Confirmation text sent

    SummaryCaller’s 40-gallon water heater is leaking. Water is off. Wants same-day repair and asked about replacement cost. Booked 4:30 PM, tech to bring replacement quote.

    After every call

    You always know what happened.

    No mystery voicemails. Every call ends with a clear record and the next step already moving.

    • A summary on your phoneWho called, what they need and what was booked.

    • Recording and transcriptSaved with the contact, so you can check any call.

    • Your CRM, updatedNew contacts created, existing ones updated, nothing typed by hand.

    • The next step, triggeredConfirmations, reminders and follow-ups start on their own.

    Guardrails

    Smart, but never off script.

    It’s your reputation on the line. The voice agent works inside rules you set and approve.

    01

    Only says what you approve.

    Prices, policies and promises come from your approved answers. Anything else becomes a callback.

    02

    Knows when to hand off.

    Emergencies, upset callers and complex jobs go to a person, with the details already captured.

    03

    Honest about being AI.

    It introduces itself as your virtual assistant and never pretends otherwise if a caller asks.

    04

    Consent-first calling.

    Outbound calls go to people who asked to hear from you, and opt-outs are honored every time.

    FAQ

    Quick answers.

    Will callers know they’re talking to AI?

    It sounds natural, and we recommend being upfront. It introduces itself as your virtual assistant and is always honest if someone asks.

    What’s the difference between this and the 24/7 Receptionist?

    The 24/7 Receptionist is a ready-made front desk for incoming calls. Voice AI covers both directions, including outbound calls to new leads, confirmations, no-shows and past customers.

    Can it transfer calls to me or my team?

    Yes. You choose which calls get transferred and to which number, and the call is summarized before it connects.

    Do I keep my phone number?

    Yes. Calls forward from your existing number, all the time or only after hours and when you’re busy.

    What if it doesn’t know the answer?

    It won’t guess. It takes the details, promises a callback and alerts your team right away.

    How much does it cost?

    It depends on call volume and what it connects to. You get a clear quote after the free audit.

    Free audit

    Let AI pick up the phone.

    Tell us how calls come in and go out today. On a free call, we’ll show you what a voice agent would handle first.